Handling your personal information Comona Co., Ltd. believes that it is our social responsibility to protect the name, address and other personal information (hereinafter referred to as "personal information") provided by the customer on our website. Our website (www.comona.co.jp) will handle personal information as follows. Our policy will only be applied within our website. Our policy will not cover any other websites linked to our website, so please check each website for more information.
Information you provide will be used for the following purposesWe will use the personal information you provided only for the purposes listed on this website, such as correspondence to requests and inquiries from you and the shipment of various material to you. We will not use your personal information for any other purposes without your consent.
Sharing your information to a third party We will not share your information to any third party without your consent.Except in the following cases:
When based on law.
When it is necessary for the protection of human life or property, and it is difficult to obtain your consent.
When it is particularly necessary for the improvement of public health or for the promotion of the sound development of children, and it is difficult to obtain your consent.
When it is necessary to cooperate with a national institution or a local public entity or a person who has been entrusted to carry out the clerical work stipulated by the law, and it is likely to interfere with the execution of such affairs by obtaining your consent.
Management of personal information We will take appropriate measures to prevent the leakage and outflow of personal information.
Disclosure of personal information We will respond to your request for disclosure, alteration, suspension of use of personal information from you (hereinafter referred to as "disclosure, etc."), as follows.
(1)Application of disclosure & Method of Response - If you would like to disclose any information, please apply by mail to the following, including the documents to confirm your identity (e.g. a copy of your driver's license, passport, insurance card, etc.). We will respond to you in writing.
(2)Disclosure of "purpose of use" of personal information acquired regarding disclosure, etc. Personal information acquired in accordance with the request for disclosure, etc. shall be handled only in the scope necessary for disclosure, etc. The documents submitted will be discarded after one year from our response.
(3) Cases where information requested cannot be disclosed
In the following cases, we may not respond to your request for disclosure of personal information.
If you cannot confirm that you are the customer (including inquiries by telephone, e-mail, etc.)
If there is a risk of harming the life, body, property or other rights of the person or of a third party.
When there is a risk of serious interference in the proper implementation of our business.
In case of violation of other laws and regulations.
When the violation of public order and morals is clear, and it is remarkably contrary to social validity.
Filing a Complaint If you have any complaints regarding the handling of personal information, please contact the following.